We like to ensure that our customers throughly understand our policies and that we provide the same consistent communication with each customer.

Events are scheduled online with credit/debit cards, verification is required. In addition, for the safety of the building verification of who is renting and age are required.

Unfortunately cash or cash app are not accepted forms of payment at JM Studios Inc. You. can pay with any major credit card, PayPal, or electronic check.

Depends on when you cancel. If you cancel 14 days prior to your event 50% of the payment is refundable. If less than 14 days payment is non-refundable. 

No, your deposit is used to secure your date. Your deposit is is non-refundable. You are allowed to reschedule dates twice pending availability. 

No, if your event is less than 30 days away you must pay in full to secure your date.

Yes, if your event is more than 30 days away you can pay a deposit. Your remaining balance is due 2 weeks prior to your event or your event is subject to cancellation.